Blog

Articles on collection and automation

Practical notes on problem debt management, choosing a CRM and automating processes — short and to the point.

How to choose a CRM for problem debt: 7 criteria

What banks and MFOs should check when choosing a collection system — from portfolio import to the action log.

Why checking call time and frequency should be left to the system, not to an operator's memory.

A step-by-step approach that keeps you from spending the budget on automating the wrong things.

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